Mr Prabhu directed Railway Board Chairman A K Mittal and Member Engineering V K Gupta to leave for the site immediately. He also directed the railway administration to effectively undertake rescue and relief operations and provide best medical care and all assistance to the injured.
The Railways have set up the following helpline numbers for information and assistance: Allahabad -0532-1072, 035-23662/23763, Kanpur – 0512-2322015, Jammu -01912480116, Tata Nagar- 0657-2290324, 2290382, New Delhi – 011-23962389, 23342954, 23341074, 1072, Delhi Main -011-23962389.
Stranded passengers of the affected trains are being cleared through special train and by deploying buses. They were also provided with drinking water and snacks.
An inquiry will be by Commissioner Railway Safety, to ascertain the cause of the accident, an official press release added.